.list-head{height:auto;min-height:59px}.list-head small{display:block;color:var(--muted);font-size:10px}.visitor-meta{display:flex;justify-content:space-between;align-items:center;color:var(--muted);font-size:11px}.visitor-meta span{display:flex;align-items:center;gap:6px}.pulse,.presence{display:inline-block;width:7px;height:7px;border-radius:50%;background:#2eae73;box-shadow:0 0 0 3px #dff3e9}.visitor-head{padding:14px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:14px}.visitor-head h3{margin:0}.visitor-head p{margin:5px 0 0;color:var(--muted);font-size:12px}.visitor-title{display:flex;align-items:center;gap:8px}.visitor-head select{padding:7px 10px}.visitor-body{display:grid;grid-template-columns:minmax(340px,1fr) 255px;min-height:0;flex:1}.conversation{display:flex;flex-direction:column;min-width:0;border-right:1px solid var(--line)}.conversation-label{height:44px;padding:0 15px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);font-size:12px}.conversation-label span{color:var(--muted)}.visitor-360{overflow:auto;padding:4px 17px 18px}.visitor-360 h4{font-size:12px;margin:14px 0 8px}.visitor-360 dl{margin:0}.visitor-360 dt{text-transform:uppercase;letter-spacing:.08em;font-size:9px;color:#89938e;margin-top:9px}.visitor-360 dd{margin:2px 0;font-size:12px;font-weight:650;overflow-wrap:anywhere}.error-code{color:#a84a27}.activity-title{display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--line);margin-top:17px}.activity-title span{font-size:10px;background:#edf2ef;padding:2px 6px;border-radius:10px}.activity{display:grid;grid-template-columns:8px 1fr;gap:8px;margin:12px 0}.activity i{width:7px;height:7px;background:#42a97a;border-radius:50%;margin-top:5px}.activity i.error-dot{background:#d46b3a}.activity b,.activity small{display:block;font-size:10px}.activity small{color:var(--muted)}.system .bubble{background:transparent;border:0;color:var(--muted);font-style:italic;padding-left:0}.stream-empty{padding:40px 20px;text-align:center;color:var(--muted)}.policy-card small{display:block}.conversation .chat{min-height:0}@media(max-width:1100px){.visitor-body{grid-template-columns:1fr}.visitor-360{display:none}}